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Christopher Murphy
Christopher Murphy

Why Can 39;t I Download Solitaire

Why Can't I Download Solitaire?

Solitaire is one of the most popular and classic card games that you can play on your computer or mobile device. It is a great way to pass time, relax, and challenge your brain. However, sometimes you may encounter problems that prevent you from downloading Solitaire on your Windows device. This can be frustrating and disappointing, especially if you are a fan of this game.

why can 39;t i download solitaire

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Fortunately, there are some possible solutions that you can try to fix this issue and enjoy playing Solitaire again. In this article, we will explain why you can't download Solitaire and how to solve this problem in six easy steps.

Solution 1: Check Your Internet Connection

One of the most common reasons why you can't download Solitaire is a poor or unstable internet connection. If your internet connection is slow, interrupted, or blocked, you may not be able to access the Microsoft Store or download apps from it.

To troubleshoot your internet connection, you can try the following:

  • Restart your router or modem by unplugging it from the power source and plugging it back in after a few seconds.

  • Move your device closer to the router or modem or use a wired connection instead of wireless.

  • Disable any VPN, proxy, firewall, or antivirus software that may interfere with your internet connection.

  • Check your network settings and make sure they are correct and up to date.

  • Test your internet speed and stability using an online tool such as

Solution 2: Update Your Windows System

Another possible reason why you can't download Solitaire is an outdated or corrupted Windows system. If your Windows system is not up to date, it may not be compatible with the latest version of Solitaire or the Microsoft Store. Moreover, if your Windows system has some errors or bugs, it may affect the performance and functionality of your device and apps.

To update your Windows system, you can follow these steps:

  • Click on the Start button and select Settings.

  • Click on Update & Security and then on Windows Update.

  • Click on Check for updates and wait for Windows to scan for available updates.

  • If there are any updates available, click on Download and install them.

  • Restart your device after the updates are installed.

Solution 3: Reset the Microsoft Store Cache

The Microsoft Store cache is a temporary storage of data that helps the store run faster and smoother. However, sometimes this cache can get corrupted or outdated and cause problems with app downloads. For example, you may see an error message, a blank screen, or a spinning circle when you try to download Solitaire.

To reset the Microsoft Store cache, you can follow these steps:

  • Press the Windows key + R to open the Run dialog box.

  • Type wsreset.exe and click OK.

  • A black window will appear and then disappear after a few seconds. This means the cache has been cleared and reset.

  • Restart your device and try to download Solitaire again.

Solution 4: Reinstall the Microsoft Solitaire Collection App

Sometimes, the best way to fix a download problem is to uninstall and reinstall the app. This can help you get rid of any corrupted or missing files that may prevent the app from downloading properly. Moreover, this can help you get the latest version of the app with improved features and bug fixes.

To reinstall the Microsoft Solitaire Collection app, you can follow these steps:

  • Click on the Start button and select Settings.

  • Click on Apps and then on Apps & features.

  • Scroll down and find the Microsoft Solitaire Collection app in the list of installed apps.

  • Click on the app and then on Uninstall. Confirm your action by clicking Uninstall again.

  • Wait for the app to be uninstalled and then restart your device.

  • Open the Microsoft Store and search for the Microsoft Solitaire Collection app.

  • Click on Get and then on Install to download and install the app again.

Solution 5: Run the Windows Store Apps Troubleshooter

The Windows Store Apps troubleshooter is a built-in tool that can help you diagnose and fix common problems with apps downloaded from the Microsoft Store. It can check for issues such as corrupted files, incorrect settings, network problems, and more. It can also provide you with suggestions and solutions to resolve these issues.

To run the Windows Store Apps troubleshooter, you can follow these steps:

  • Click on the Start button and select Settings.

  • Click on Update & Security and then on Troubleshoot.

  • Click on Additional troubleshooters and then on Windows Store Apps.

  • Click on Run the troubleshooter and wait for it to scan your device for problems.

  • If it finds any problems, it will show you a list of them and ask you if you want to apply the recommended fixes. Click on Apply this fix or Skip this fix depending on your preference.

  • Follow the instructions on the screen to complete the troubleshooting process.

  • Restart your device and try to download Solitaire again.

Solution 6: Contact Microsoft Support

If none of the above solutions work for you, you may need to contact Microsoft support for further assistance. They can help you identify and resolve any technical issues that may prevent you from downloading Solitaire. They can also provide you with more information and tips on how to use and enjoy this game.

To contact Microsoft support, you can visit their official website and choose one of these options:

  • Visit their support forums and post your question or problem. You can get answers from other users or experts who may have faced similar issues before.

  • Chat with a virtual agent who can guide you through some basic troubleshooting steps or connect you with a live agent if needed.

  • Call their phone number or request a call back from them. You can talk to a live agent who can help you solve your problem over the phone.


In this article, we have explained why you can't download Solitaire and how to solve this problem in six easy steps. We hope that these solutions have helped you fix this issue and enjoy playing Solitaire again. Solitaire is a fun and relaxing game that can keep you entertained for hours. It can also improve your concentration, memory, and problem-solving skills. So don't let a download problem stop you from playing this game. Try these solutions today and share your feedback with us!


Q: How do I play Solitaire?

A: Solitaire is a card game that involves moving cards from one pile to another according to some rules. The goal is to arrange all the cards in four stacks, one for each suit, in ascending order from ace to king. You can play Solitaire using a mouse or a touch screen. You can also choose from different game modes, such as Klondike, Spider, FreeCell, Pyramid, TriPeaks, etc.

Q: How do I download Solitaire on other devices?

A: Solitaire is not only available on Windows devices, but also on other platforms, such as Android, iOS, and Mac. You can download Solitaire on your mobile device from the Google Play Store or the App Store. You can also download Solitaire on your Mac from the Mac App Store. Alternatively, you can play Solitaire online using a web browser.

Q: How do I customize Solitaire?

A: Solitaire allows you to customize your game experience by changing various settings and options. For example, you can change the theme, the background, the card design, the sound effects, the difficulty level, the scoring system, the hints, and more. You can access these settings and options by clicking on the gear icon in the game menu.

Q: How do I earn achievements and rewards in Solitaire?

A: Solitaire offers you various achievements and rewards that you can earn by playing the game and completing certain challenges. For example, you can earn badges, medals, stars, coins, trophies, etc. You can view your achievements and rewards by clicking on the trophy icon in the game menu. You can also compare your progress and performance with other players on the leaderboards.

Q: How do I sync my Solitaire progress across devices?

A: Solitaire allows you to sync your game progress across different devices using your Microsoft account. This way, you can continue playing where you left off and access your achievements and rewards on any device. To sync your Solitaire progress, you need to sign in to your Microsoft account in the game menu. You can also sign out or switch accounts if needed.

Q: How do I get help or support for Solitaire?

A: If you need help or support for Solitaire, you can visit the official website of the game or contact Microsoft support. You can also find helpful tips and tutorials in the game menu by clicking on the question mark icon. Additionally, you can join the Solitaire community and interact with other players and fans on social media platforms, such as Facebook, Twitter, Instagram, etc.


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